Answer: It is simple. You can register a new account from the web portal, select the timeslot you want watch and buy the ticket. When the live runs you purchased have started, you will be able to click the “Watch” button and enjoy the show.
Answer: As soon as you have bought the ticket for live or one of the RUNs, you will be able to watch the show when it starts.
Recommended Browser and Plug-in
Internet Explorer: IE 10 or above
Chrome: Version 23 or above
Firefox: Version 17.0.2 or above
Adobe Flash Player
Safari: Version 5 or above
If you cannot watch the video, please try the following actions
1. Check if your browser is recommended as above
2. Select lower bitrate to click “HD” icon on the control bar at the bottom of video window
3. Refresh with “reload” button on your browser of “F5” button
4. Confirm if you do not log in our service with the other window, browser, and PC/Mac.
5. Logout and re-start your browser
6. Check “Support” page
If you still cannot watch the video even after the above actions, please leave a message from “Contact Us” page